Privacy Statement
We deeply value your privacy and are committed to transparency. This Privacy Statement explains how cozyscasa.com (“we,” “us,” “our”) handles the collection, use, sharing, and processing of your personal information.
Collection and Use of Personal Data
Personal data includes any information that can identify you (either directly or indirectly), including anonymous data linked to identifying information. Fully anonymized or aggregated data—data that cannot be used to identify you—is not considered personal data.
Promoting Safety and Security
We operate in line with legal, legitimate, and transparent principles. We only process the minimum amount of data necessary for specific purposes and implement strict security measures to protect your information. We use personal data to verify accounts, monitor user activity, and safeguard our services (for example, detecting fraud and investigating violations of our terms). This data processing is based on our legitimate interest in ensuring our products and services are safe and reliable.
What Personal Data We Collect
ⅰ. Data You Provide
We collect personal information you provide when using our services, interacting with us (such as creating an account, contacting support, or taking surveys), or making a purchase. This includes payment details (credit or debit card numbers and other card information), authentication data, and billing, shipping, and contact details.
ⅱ. Service Usage Data
When you visit our websites, we collect device information (device type, unique ID, operating system, and browser), IP address, usage data, diagnostic information, and location data. When available, we may use GPS and IP addresses to determine your approximate location, which helps us improve our services.
How We Use Your Personal Data
We use personal data to provide, improve, and develop our services, communicate with you, deliver targeted content, and protect our business and users.
ⅰ. Developing and Improving Services
We use personal data for data analysis, research, and audits to enhance our products and services. This supports our legitimate interest in offering high-quality services. For contests or promotions, we use your data to administer these programs—additional rules may apply, so we encourage you to review them carefully before participating.
ⅱ. Communication
With your explicit consent, we send you marketing communications, update you on your account or transactions, and notify you of changes to our policies. You can opt out of marketing emails by contacting us at any time. We also use your data to process and respond to your inquiries. With your explicit consent, we may share your data with third-party partners for their marketing purposes, or use it to personalize your experience and measure the success of our promotional campaigns.
NOTE: You may withdraw your consent at any time by contacting us.
Definition of “Cookies”
Cookies are small text files stored on your web browser, used to store identifiers and other information. We also use related technologies (such as device IDs and browser-stored data) for similar purposes—all of these are referred to collectively as “cookies” in this statement.
Use of Cookies
Cookies allow us to provide, protect, and improve our services: they help personalize content, deliver and measure advertisements, analyze user behavior, and enhance overall safety. The specific cookies we use may vary depending on the website or service you access.
Disclosure of Personal Data
We share personal data with strategic partners who help us deliver our services or market to our customers. Data is only shared to improve our services; we will not share your personal data for third-party marketing purposes without your explicit consent.
Data Sharing, Storage, Transfer, and Processing
ⅰ. Business Purposes
We may share your personal data with all of our affiliated companies. In the event of a merger, acquisition, bankruptcy, or transfer of assets, we may transfer your personal data to the relevant third party. We may also disclose your personal data if we reasonably believe it is necessary to protect our rights, enforce our terms and conditions, investigate fraud, or safeguard our users and services.
ⅱ. Legal Requirements
We may disclose data to comply with laws, legal processes, litigation, or government requests (domestic/ international). We may also share data for national security, law enforcement, or public interest reasons when necessary.
Children
Our services are for adults. We do not collect data from children under 16 (or the local minimum age). If we collect such data, we delete it immediately. Contact us if you learn a child under 16 has shared data with us.
Your Rights
We ensure your data is accurate and up-to-date. You can access, correct, delete, restrict, or object to its processing, and receive it in a standard format. File a complaint with the data protection authority if needed. We may verify your identity before acting. Contact us to exercise your rights—response within 30 days.
Third-Party Websites and Services
Our sites may link to third-party services. We are not responsible for their privacy practices. This statement applies only to data collected by us. Review third-party policies before using their services.
Data Security, Integrity, and Retention
We use security measures to protect your data from unauthorized access. Retain data only as long as needed for stated purposes, unless required by law.
Changes to This Privacy Statement
We may update this statement to reflect new technologies, regulations, or practices. Continued use of our services after the update means acceptance. If you disagree, stop using services and contact us to close your account.
Contact Us
With questions about this Privacy Statement, contact us at:
trust@cozyscasa.com
